When a caterpillar transforms into a butterfly, it is not just an enhancement of the caterpillar, it is a total change from inside that brings about new features and capabilities.
Digital transformation is not just an enhancement of processes with technology, it is about rethinking the entire business to create new capabilities and values for customers. It involves re-inventing the business model, the operations and the processes. It starts with mindset shift … think possibilities … think digital
When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.” – George Westerman, MIT Sloan.